Privacy Policy

1. Overview

This Privacy Policy outlines how we collects, uses, stores, and protects information accessed through UMV Connect app. This App is strictly intended for use by authorized internal personnel for the purpose of remotely monitoring the MultiViewer systems’ info and their associated sources’ detail.

2. Scope

This policy applies exclusively to the use of the App by employees, contractors, or authorized personnel agents who have been granted access by Planetcast Media Services Limited. The App is not available to the general public and is not intended for consumer or commercial use outside the organization.

3. Information We Collect

Personal information that we collect about you includes:

• Email address used to login the app.
• Device Information: Device type, operating system, and IP address for security and compatibility purposes.

No other personal information is collected, disclosed, or processed in the UMV Connect mobile app.

4. How We Use Your Information

We use your information to provide secure access to the App and for internal monitoring and maintenance of system integrity.

5. Data Sharing and Disclosure

We do not share any data collected through the App with third parties, except when required by internal audit or compliance procedures.

6. Data Storage and Security

We implement appropriate technical and organizational measures to safeguard the information collected via the App. This includes:

• Encrypted data transmission
• Access control and user authentication
• Secure data storage on internal servers or approved infrastructure

Only authorized personnel have access to App data.

7. User Responsibilities

Users of the App are responsible for:

• Keeping login credentials secure
• Reporting any unauthorized access or suspected data breach
• Using the App in accordance with Company policies and procedures

8. Data Retention

Data collected through the App will be retained only as long as necessary for operational, auditing, or compliance purposes, in line with Planetcast’s data retention policy.

9. Changes to this Policy

This Privacy Policy may be updated from time to time. Users will be notified of significant changes through internal communication channels or App notifications.

10. Contact Us

For any privacy-related concerns or inquiries, please contact: